Where are your abayas made?
We are proud to bring you beautifully handcrafted pieces. All our products are made in England, and for those of you who don't know - made by the man behind the brand himself! Some of the collection being manufactured by independent artisans in Morocco. You can find out in each item description about where it was made.
Can I customise my abaya?
We want your abaya to be unique to you, so we have a range of abayas where you can choose from a beautiful range of colours or pick a unique print for your pocket! You can also contact us for any enquiries and we would love to help you to find the perfect abaya.
Can I visit you?
Yes, you can contact us to make an appointment to visit us - By Appointment Only.
Do you ship worldwide?
Yes! We ship (almost) everywhere
What are your shipping rates?
Please see below rates for shipping:
FREE standard (Tracked & signed for)
Express (1-3 days) £12.00
3 to 17 business days £16.00
2 to 11 business days £35.00
- Rest of the world:
Do I have to pay taxes in Europe
Due to the UK government regulations with BREXIT, there may be duty & VAT charges in your country.
AYWA is not responsible for this however, we will try our upmost best to assist you.
What is your returns policy?
We want to make the buying experience personal to you and be happy and completely satisfied with your purchase and we will do our best to give you as much information about the product as possible. To avoid any inconvenience, we always recommend you to read the full product description and contact us on email@example.com with any questions before you purchase, and one of our team will be happy to answer your queries.
Due to the nature of each product being customised, one-off or made on order, we cannot offer a refund or exchange once the production or tailoring of your order has commenced.
Once you receive your item, and if for any reason that your purchased product does not fit well, you can get in contact with us at firstname.lastname@example.org quoting your order number within 7 days of receiving your order.
Products purchased in the sale are exempt from being returned, unless faulty. We cannot accept any product with any indication that it was used.
We are proud to have a very high quality control level from when selecting fabrics, during production and all the way to packaging. Each product is carefully checked throughout the entire process and will only be dispatched once approved. In case a product reaches you with any fault, you must inform us immediately upon receipt as we cannot take responsibility of any damages followed by a delayed communication.
This does not affect your statutory rights.
When eligible for a refund, you must arrange any returns and it is the responsibility of the customer to obtain a tracking number. Any refunds, will be processed via the original payment method.
To start a return, you can contact us on email@example.com. Please note that returns will need to be sent to the following address:
The Mill, Quainton Road
If your return is accepted, please send it tracked to the above address. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.